Shipping Policy

1. Order Processing

1. All orders are processed within 1–3 business days of receiving payment.
2. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

1. Standard delivery within Bangladesh typically takes 3–7 business days, depending on your location.
2. Delivery times may vary during peak seasons or due to unforeseen circumstances such as weather conditions or courier delays.

3. Shipping Charges

1. Shipping charges are calculated based on the weight, size, and destination of the order.
2. Any applicable shipping fees will be displayed during checkout.
3. Free shipping may be offered on certain products or promotions, as specified on the website.

4. Delivery Partners

1. We collaborate with trusted local courier services to ensure timely and safe delivery.
2. Customers are responsible for providing a correct delivery address and contact information.

5. Order Tracking.

1. You can track your order on the courier partner’s website or through your account on mhmeshop.com.

6. Failed Delivery / Incorrect Address

1. If delivery fails due to an incorrect address or unavailability, additional charges may apply for re-delivery.
2. MHM Group is not responsible for delays caused by incorrect or incomplete address information provided by the customer.