Opening at 01 Jan 2026 X
+8809601121212
+8809601121212
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Frequently asked question

    Nawabpur Store: Presidency Tower (2nd Floor), 205-205/1, Nawabpur Road, Dhaka, Bangladesh Chattogram Store: 302, Enayet Bazar, Chattogram, Bangladesh
    You can reach our support team for any inquiries: 📞 Phone: +8809601121212 📧 Email: info@mhmeshop.com 📧Live Chat: Saturday–Thursday, 10:00 AM – 5:00 PM 🕒 Support Hours: Saturday–Thursday, 10:00 AM – 5:00 PM
    Please contact our Customer Service immediately with your order number and product photos & Videos. We’ll verify the issue and arrange for a replacement or refund as per our policy.
    You can track your delivery through the courier’s tracking page or your mhmeshop.com account.
    Orders can be cancelled before shipment by contacting our customer support live chat or phone. Once shipped, cancellations are not possible.
    Yes. If the product is defective, damaged, or not as described, you can request a return or replacement within 7 days of receiving it. See our Return Policy for full details.
    We accept multiple payment options including: Bank Transfer bKash / Nagad / Rocket Debit & Credit Cards (Visa, Mastercard) Cash on Delivery (COD) — available for selected areas.
    Delivery usually takes 3–7 business days, depending on your location. Orders within Dhaka may arrive faster, while deliveries outside Dhaka may take slightly longer.
    Yes, we deliver nationwide — to all major cities and districts across Bangladesh through reliable courier partners.
    All products sold on mhmeshop.com are 100% genuine and sourced directly from trusted manufacturers, brands, and authorized distributors.
    mhmeshop.com is the official e-commerce platform of MHM Group, offering Bangladesh’s largest selection of hardware, agricultural, industrial, and general products — all 100% authentic and delivered on time.